Xoxoday Compass

Start by turning everyday work into clear, trackable missions. In Compass, create a recognition playbook: define behaviors to celebrate, map them to measurable signals (tickets closed, NPS, attendance, learning hours), and assign point values. Set monthly budgets and fairness rules so rewards auto-scale by role or region. Pick redemption options from the catalog, group them by persona, and schedule weekly nudges in chat and email. Add badges for milestones, switch on leaderboards for friendly rivalry, and let managers approve or auto-award based on thresholds. Launch in a pilot, then expand with one click to the whole org.

For revenue teams, build an incentive plan in minutes. Connect your CRM/PoS, choose the SKUs or territories to boost, and create tiers—goal-based, quota-attainment, or speed-to-win. Add SPIFs for new launches and a bonus for verified referrals. Dealers and distributors get a white-labeled portal to track points, submit proofs, and redeem instantly. Use claim workflows to validate invoices, prevent duplicate payouts, and manage KYC where required. Real-time dashboards show who is on pace, who needs coaching, and which rewards actually move the needle.

Design journeys that teach and motivate. For onboarding, chain tasks—policy acknowledgments, tool setup, first commit/call, buddy feedback—into a 30‑day quest with checkpoints and micro-rewards. For learning, attach points to course completions and quiz accuracy, then spotlight top learners weekly. Run wellness drives with team steps, hydration logs, or mindfulness streaks to reduce burnout. In call centers, tie recognition to QA scores, average handle time bands, and coaching participation, ensuring quality isn’t sacrificed for speed.

Developers can wire rewards into any app via RESTful JSON APIs. Issue or deduct points on events, trigger webhooks on redemptions, and embed a branded catalog as a microsite or iFrame. Support SSO, roles, and granular permissions; export all activity for BI. Use experiments to A/B test reward values, caps, and messaging. Create policies for equity and compliance, audit every payout, and localize catalogs by country and tax rules. With Compass, you move from ad-hoc gifting to a systematic, data-driven loop: set goals, motivate action, measure impact, and refine.